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Frequently Asked Questions

Find answers to common questions about Dovi AI.

Account & General

Simply click on the "Sign Up" button at the top right corner, enter your email and password, and verify your email address to get started.

Click on the "Forgot Password" link on the login page. We will send you an email with instructions to reset your password.

Yes, you can update your email address from your Profile Settings page.

Sharing accounts is not recommended for security reasons. We offer Team plans that allow multiple user seats under one billing account.

You can request account deletion from the Settings menu. Please note that this action is irreversible and all your data will be lost.

Yes, we offer API access for Enterprise plans. Please contact our sales team for documentation and keys.

Currently, we utilize secure password protocols. Two-factor authentication is on our roadmap for future updates.

Yes, you can export your generated content in PDF, Word, or Text formats.

We save your content history indefinitely as long as your account is active, so you can always revisit your past work.

We have a mobile-responsive website that works perfectly on all smartphones and tablets. A dedicated app is coming soon.

Billing & Subscription

We accept all major credit cards (Visa, MasterCard, Amex), PayPal, and selected local payment gateways.

Our free trial gives you access to a limited number of words and features for a set period, typically 7 days, so you can test the platform.

If you provided payment details, yes. We will notify you before the trial ends so you can decide whether to continue.

Yes, upgrade or downgrade anytime. Changes usually take effect immediately or at the next billing cycle depending on the specific change.

Please refer to our Refund Policy page. Generally, we offer refunds for technical errors or incorrect charges within 14 days.

No, what you see on the pricing page is exactly what you pay. There are no setup fees or hidden charges.

Yes, you own all the content you generate with WriterAP, and you can use it for any commercial purpose.

Invoices are available in your account dashboard under the "Billing" or "Subscription" section.

Please contact our support team with proof of status, and we may be able to offer a special discount.

We keep your data for a certain period to allow easy reactivation. You can request full data deletion upon cancellation if preferred.

Features & Technology

We utilize a mix of industry-leading models, including GPT-4 and Claude, optimized for various writing tasks.

Yes, our "Summarizer" template allows you to condense articles, reports, and books into concise summaries.

Yes, depending on your plan, you can use our AI Image Generator to create visuals for your content.

Each plan has a monthly word limit. If you exceed it, you can upgrade your plan or purchase an add-on pack.

Yes, WriterAP can assist with generating code snippets, explaining code, and debugging in various programming languages.

Absolutely. You can select from various tones like professional, casual, witty, or persuasive to match your brand voice.

Yes, our blog templates allow you to input keywords to ensure your content is optimized for search engines.

We support over 30 languages including English, Spanish, French, German, Italian, Portuguese, and many more.

It usually takes just a few seconds to generate content, depending on the length and complexity of your request.

Yes, we have an affiliate program that allows you to earn commissions by referring new users to our platform.
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